KLM optimizes service with Facebook Messenger app

AMSTERDAM, WILLEMSTAD - KLM passengers will now have all their travel documents at hand via their Facebook Messenger app. The airline has therefore signed a deal with the social media company, confirmed a spokesman for KLM at Travel Media.

KLM is the first to offer this service. Thos who has a reservation can get his boarding pass via Messenger, will be kept informed of changes and can, if desired, get into contact with the staff of the social media team. That team is available 24 hours a day.