LIAT allows rebooking, cancellation of travel to Zika-affected countries
ST. JOHN’S, Antigua – Regional airline LIAT has followed the lead of international airlines and is now allowing customers who were booked on flights to destinations where the mosquito-borne Zika virus has surfaced, to change or cancel their travel plans.
The Antigua-based carrier has announced that passengers have until March 14 to make the changes, which will be free of charge.
It said in a statement issued yesterday that customers who booked tickets on or before February 10 may change the dates of travel at no charge; cancel the booking entirely and receive a full credit – valid for a year – without having to pay a cancellation fee; or change their destination without incurring a change fee.
However, in the latter case, passengers would be required to pay the difference in fares if the cost of travel to the new destination is higher than the original reservation.
LIAT said changes to bookings that were made after February 10 will incur the normal change and cancellation fees.
Several airlines have already made similar offers to passengers. Some have even allowed employees to change their schedules to avoid work in areas affected by the outbreak.