Curacao Resort Owner Responds to Hyatt Statements; Resort is Open for Business, Fully Staffed and Honoring Guest Reservations
WILLEMSTAD – Santa Barbara Hospitality, N.V., a hotel investment group, today responded to misleading statements from Hyatt Corporation and Hyatt Curacao, N.V. (“Hyatt”) – assuring guests and Curacao community stakeholders that the newly named Santa Barbara Beach & Golf Resort, Curacao is open for business.
Reservations at the luxury Curacao resort are being honored, new guests are being welcomed, and the resort is fully staffed. The owner terminated its management agreement with Hyatt on November 21, 2012, and yesterday installed Benchmark Hospitality International (“Benchmark”) to operate the property.
“The resort is honoring reservations and welcoming many new visitors,” says David Maxfield, a representative of Santa Barbara Hospitality, N.V., owner of the resort. “The owner believes it acted in accordance with its legal rights under the management agreement to terminate Hyatt, and we look forward to maximizing the potential of this resort under new management.”
Owner representatives assumed operational and financial control of the 350-room resort at approximately 12:30 a.m. local time Saturday – in order to avoid any inconvenience to guests or employees.
“After the hotel suffered from more than two years of alleged mismanagement and staggering financial losses, investors would not continue to fund the operation under Hyatt’s management,” Maxfield says. “Under these circumstances, the owner believed it was left with only two options – close this failing hotel and potentially lay off 400 people, or remove Hyatt and install a new management company.”
Maxfield continued, “We are excited about the decision that was made – and look forward to a bright future here at the hotel. Contrary to Hyatt’s claims, the transition to new management was orderly and without incident.”
Benchmark is now managing all aspects of the resort. Guests may call + 5999-8401234 from any international location, 1-855-590-2266 from the U.S., or 8401234 locally regarding existing or new reservations. Visit santabarbararesortcuracao.com.
The Santa Barbara Beach & Golf Resort, Curacao is a luxurious beachfront resort located in the Santa Barbara Plantation area of Curacao. The resort offers stunning views of the Caribbean Sea, three pools, a private spa, tennis courts, two marinas, and an 18-hole Pete Dye championship golf course. It is a unique luxury resort destination on Curacao, an island in the southern Caribbean Sea situated off the Venezuelan Coast. The island is recognized as one of the “best kept secrets in the Caribbean,” featuring acclaimed diving, outdoor activities, fine dining, and many cultural attractions.
About Benchmark Hospitality International:
Benchmark Hospitality International is a leader in the management and marketing of resorts, conference centers, hotels, and Personal Luxury Resorts & HotelsSM. The independent company, launched in 1980, is a worldwide organization operating properties in major metropolitan and resort destinations. Benchmark's international headquarters is located in The Woodlands, Texas, near Houston. Benchmark Hospitality is also a founding member of the International Association of Conference Centers. The company's eastern regional office is in New Jersey, western regional office is in Washington, with international offices in Tokyo, Japan, and Santiago, Chile. Visit benchmarkhospitality.com.