Aqualectra’s policy of not accepting cash is illegal
WILLEMSTAD – Since June this year, costumers of the utility company Aqualectra have not been allowed to pay their bills with cash. According to lawyer Bertie Braam this is illegal because the Antillean guilders is a legal tender. “As long as the customer pays the bill in guilders, Aqualectra is obliged to accept the cash,” says Braam in an interview with Caribbean Network (Caribisch Netwerk).
The lawyer says that Aqualectra is acting against the law, but also makes conscious abuse of their monopoly position, because they know that the customer has no other option. This measure is not in the interest of the customer, especially the elderly who were always used to pay their water bill in cash.
If the utility company refuses to accept cash, then the only options remaining to the costumer is to transfer the money to the court clerk and await a response from Aqualectra or to file a lawsuit. The latter seems unlikely given the lawyer fees, says Braam.