Published On: Wed, Sep 13th, 2017

AVA Airways enhances customer reservation and experience by adding travel commerce solutions «t-commerce» merchandising, distribution, offer and order management

AvA logo side barSANTO DOMINGO - Travel Commerce Solutions, the emerging Travel Commerce Platform, today announced that AvA Airways, a new airline expected to offer service in 2018 to several countries within the Caribbean, Latin America and North America, has chosen Travel Commerce Solutions’ «t-commerce» to provide customers with a better booking experience. Travel Commerce Solutions is the new entrant industry trendsetter and thought leader in Business Transformation Services to the Travel industry by taking advantage of the new paradigm in Merchandising, Distribution and Order Management. Travel Commerce Solution helps airlines achieve product differentiation and product optimization whilst elevating customer experience and loyalty.

Travel Commerce Solutions is the most efficient and flexible Offer & Order Management technology currently available to drive high performance for travel vendors. AvA Airways will use «t-commerce» Merchandising, Distribution, Offer and Order Management capabilities to increase efficiencies and support the airline’s sales policy.

“«t-commerce» provides AvA Airways seamless automation and integration of the vital management applications needed to provide customers with a trouble-free travel purchasing experience that is fully aligned with the industry changes already initiated by IATA,” said Manish Shrivastava, Travel Commerce Solutions’ Commercial Executive.

“As a new airline, we recognized it was critical for our short- and long-term success to find the industry’s most advanced and easiest to operate technology. Based on these criteria, «t-commerce» was the obvious choice for us,” said Olivier Arrindell, Chairman of AvA Airways. Built native on cloud, latest technologies and refined airline business processes, Travel Commerce Solutions deploys rapidly and is cost-effective to maintain. Companies using Travel Commerce Solutions can handle multiple merchandising system simultaneously, connecting airlines and to 3rd party partner inventory systems.

Substituting traditional passenger service systems (PSS), Travel Commerce Solutions not only streamlines processes for airlines, but also provides travelers with a convenience of booking and servicing through all channels – online, as well as through airline and travel agents. Travel Commerce Solutions flexibility improves the customer experience and reduces high costs of the airline.

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