Published On: Mon, Sep 16th, 2013

Board Court of Justice open for complaints

Court houseWILLEMSTAD - It is now possible to file a complaint against the Court of First Instance or the Common Court of Justice if a person does not agree with how he or she has been treated by the court or if they had to wait too long for an answer to a letter. It is not possible to file a complaint about the content and reasons of decisions made by a judge or a court ruling, if this is the case than the person has the right to appeal or go to a higher court in the Dutch judicial system.

The complaints can both be submitted verbally or written. If it is submitted verbally, an employee of the court will make a report and the person filing the complaint will sign this report. The complaint may be filed in Dutch, Papiamento, English or Spanish. In case a person wants to file the complaint in another language, that person is responsible for the translation.

Usually the board of the court responds to or acts on a complaint within six weeks. Depending on the nature of the conduct described in the complaint, the Board may also seek advice from a complaint committee. In such cases, the Board shall settle the complaint within ten weeks. Furthermore, the complainants and the person against whom the complaint is directed towards, has the right to be heard.

The complaints procedure is available on the website of the court.

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