WILLEMSTAD – After a weekend of disruptions, Banco di Caribe confirmed that its online banking services were fully restored on Monday morning following the launch of its new mobile banking app.

The system was taken offline Friday evening to facilitate the transition. However, the rollout caused significant frustration among customers, many of whom struggled with unclear instructions. As a result, clients were unable to make or receive online payments for several days.

According to Banco di Caribe, the temporary outage was necessary to implement the update. The bank acknowledged the difficulties faced by its customers and pledged to improve communication during future upgrades.

“With the new app now running smoothly, payment transactions have returned to normal,” the bank stated, directing clients to its official website for further information and guidance.

The incident highlights the challenges local banks face in balancing technological upgrades with ensuring uninterrupted access for customers who increasingly rely on digital banking.