WILLEMSTAD – The Fundashon pa Konsumidó is warning that an increasing number of consumers in Curaçao are experiencing difficulties due to poor after-sales service. According to the local consumer rights organization, many businesses are eager to sell products but fail to properly support customers when problems arise.

A common issue cited is the lack of spare parts for household appliances and sanitary equipment. Customers are sometimes forced to wait weeks for even the simplest components to be replaced, causing frustration and eroding trust in the local market.

The foundation stresses that after-sales service is just as important as the initial purchase. Consumers are therefore urged to ask in advance about warranty conditions, the availability of spare parts, and whether a service center is in place before making purchases.

The organization also notes that reliable businesses invest in clear communication, swift customer support, and accessible replacement parts. For consumers who still encounter difficulties despite these precautions, the Fundashon pa Konsumidó offers the option to file an official complaint.